Problem Solving Process Essay Example for Free

line of work Solving Process Essay1. Define the puzzleThis is lots where people struggle. They react to what they think the line of work is. Instead, seek to understand more most why you think theres a hassle. Define the trouble (with stimulation from yourself and others). Ask yourself and others, the followers questions1.What can you see that names you to think theres a problem?2.Where is it natural event?3.How is it happening?4.When is it happening?5.With whom is it happening? (HINT Dont jump to Who is causing the problem? When were stressed, blaming is often whiz of our first re put to deaths. To be an effective manager, you assume to address issues more than people.) 6.Why is it happening?7.Write down a five-sentence description of the problem in terms of The following should be happening, but isnt or The following is happening and should be As much as possible, be specific in your description, including what is happening, where, how, with whom and why. (It may be helpful at this point to use a florilegium of research methods.Defining complex problemsIf the problem still seems overwhelming, break it down by repeating go 1-7 until you assume descriptions of several related problems. Verifying your understanding of the problemsIt helps a great deal to verify your problem analysis for conferring with a peer or someone else. Prioritize the problemsIf you discover that you are looking at several related problems, then prioritize which ones you should address first. Note the difference between central and pressing problems. Often, what we consider to be important problems to consider are really right urgent problems. Important problems deserve more attention. For example, if youre continually answering urgent phone calls, then youve in all probability got a more important problem and thats to design a system that screens and prioritizes your phone calls.Understand your graphic symbol in the problemYour role in the problem can greatly inf luence how you perceive the role of others. For example, if youre very stressed out, itll probably look like others are, too, or, you may resort too quickly to blaming and reprimanding others. Or, you are feel very iniquitous about your role in the problem, you may ignore the accountabilities of others.2. Look at potential causes for the problemIts awesome how much you dont sack out about what you dont know. Therefore, in this phase, its critical to get input from other people who post horse the problem and who are effected by it. Its often useful to collect input from other individuals one at a time (at least at first). Otherwise, people tend to be inhibited about offering their touch sensations of the real causes of problems. Write down what your opinions and what youve heard from others. Regarding what you think might be exploit problems associated with an employee, its often useful to seek advice from a peer or your supervisor in order to verify your impression of the prob lem.Write down a description of the cause of the problem and in terms of what is happening, where, when, how, with whom and why. 3. Identify alternatives for approaches to patch up the problem At this point, its useful to keep others compound (unless youre facing a personal and/or employee performance problem). Brainstorm for solutions to the problem. Very simply put, brainstorming is collecting as many ideas as possible, then blanket them to find the best idea. Its critical when collecting the ideas to non pass any judgment on the ideas just write them down as you hear them. (A wonderful set of skills used to identify the underlying cause of issues is Systems Thinking.)4. Select an approach to re act upon the problemWhen selecting the best approach, consider Which approach is the most likely to solve the problem for the long term? Which approach is the most existent to accomplish for now? Do you have the resources? Are they affordable? Do you have enough time to implement the approach? What is the extent of risk of exposure associated with each alternative? (The nature of this step, in particular, in the problem solving process is why problem solving and decision making are highly integrated.) 5. Plan the implementation of the best alternative (this is your action plan)1.Carefully consider What will the situation look like when the problem is solved? 2.What steps should be taken to implement the best alternative to solving the problem? What systems or processes should be changed in your organization, for example, a untested policy or procedure? Dont resort to solutions where someone is just going to try harder. 3.How will you know if the steps are being followed or not? (these are your indicators of the success of your plan) 4.What resources will you need in terms of people, money and facilities?5.How much time will you need to implement the solution? Write a schedule that includes the start and stop times, and when you expect to see certain indicato rs of success. 6.Who will primarily be creditworthy for ensuring implementation of the plan? 7.Write down the answers to the above questions and consider this as your action plan. 8.Communicate the plan to those who will involved in implementing it and, at least, to your immediate supervisor. (An important aspect of this step in the problem-solving process is continually remark and feedback.) 6. Monitor implementation of the planMonitor the indicators of success1.Are you seeing what you would expect from the indicators? 2.Will the plan be do according to schedule? 3.If the plan is not being followed as expected, then consider Was the plan realistic? Are there sufficient resources to accomplish the plan on schedule? Should more priority be placed on various aspects of the plan? Should the plan be changed? 7. Verify if the problem has been resolved or notOne of the best ways to verify if a problem has been solved or not is to resume normal operations in the organization. Still, you should consider 1.What changes should be made to avoid this type of problem in the future? Consider changes to policies and procedures, training, etc. 2.Lastly, consider What did you learn from this problem solving? Consider crude knowledge, understanding and/or skills. 3.Consider writing a brief memo that highlights the success of the problem solving effort, and what you well-read as a result. Share it with your supervisor, peers and subordinates.